In a world where omnichannel customers are constantly purchasing, sharing experiences, reviewing, researching and making decisions – letting go of any chance of engaging with the customer can harm the brand. A digital receipt is a smarter, far more useful form of receipt. It’s similar to an e-receipt in that both options are eco-friendly, with no reliance on paper. But that’s where the similarities end.
In our ebook, Digital Receipts: Make the switch right now, we dive into the plethora of reasons to make the shift to digital receipts immediately. We will also explore what sets digital receipts apart from e-receipt and which of these two options delivers higher customer satisfaction and a better post-shopping experience.
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